Registration

How to Register for Programs

In Person     Please come to our Guest Services desk at Trico Centre.
Monday - Friday 6am 10pm
Saturday 7am 9pm (7am-8pm in July and August)
Sunday 7am 8pm

Full payment must accompany registration. We accept cash, debit, MasterCard, Visa & American Express, or cheque payable to Trico Centre (note a $25 service fee will be charged on NSF cheques)

Telephone     Call 403-278-7542
Our staff will require program name and session dates, participant's name, address & phone number, and payment
by Visa, MasterCard, or American Express. Please have card # and expiry date available. If the telephone is busy please leave a message on our voicemail system and we will return your call as promptly as possible.

E-Registration - coming soon
We are working to improve our registration systems with E-Registration coming in 2012.

Note: GST is added to memberships and programs, except children's programs which are GST exempt. Prices quoted on our website and in our Program Guide do not include GST.

Registration Dates

Winter Program Registration is now active.

Registration for Spring/Summer 2012 Programs, including Summer Day Camps begins:
Members: Wed March 7th and Thursday March 8th, 2012
Non-Members: Friday, March 9, 2012

Program Information

• To see an online copy of the entire guide or sections of the guide, click here.
• To search for information about specific programs, click here.

 
Registration Policies and Information

Payment

Full payment must accompany registration.  We accept cash, debit, cheque*, MasterCard, VISA and American Express.
*a $25 service fee will be charged on NSF payments.

Program Registration Policy

All programs are subject to being combined and/or canceled, pending adequate registration.  Every effort will be made to transfer to a suitable alternate program.  If not possible, a full refund will be issued within two weeks or you may choose to leave a credit on your account to be applied to a future program (credit must be used within three months).

Why do programs gets canceled?

Sometimes classes will be canceled or combined if registration is too low.  Our staff make this decision about one week prior to the course start date so register early to avoid disappointment.

Refunds

If refund request is received less than 5 days prior to course start date, a $20 + GST admin fee will be charged – however this admin fee will be waived if you choose to leave the refund as a credit on your account (credit must be used within 3 months).
All refund requests under $5 will be credited to your account.

Refunds for more than $5 will be issued only for the following reasons:
1.  Medical reason that occurs prior to start of program; applies to participant only and supported by a doctor’s note
2.  Out of town relocation
3.  Death in the family

Missed Classes

In the event that a participant is unable to attend a class, make-up classes will not be offered.

Transfers

Transfer requests from one program to another are permitted during the same session; must be 5 days prior to course start date and if transfer results in a higher fee, extra fee must be paid at time of transfer.

Taking Photographs

The use of cell phones or any device designed to take photographs is prohibited in all change room and washroom facility areas.  The use of video cameras, cameras or other photographic devices in any Trico Centre facility is prohibited except with permission from staff before start of filming – this is for the safety and security of all children.

Security System

Trico Centre has a security system and video surveillance measures in our facility to act as a deterrent for criminal activity and to maintain a safe and secure facility.  Signage is posted in areas where surveillance is or may be in operation.

Participant Risk Acknowledgement and Information

As a condition of participation in our programs, the participant does so at his/her own risk.  The facility will not be liable for any loss, damage or injury in conjunction with such participation.  The participants or parent/guardian of the participant agrees to pay for any ambulance services required and authorizes the facility to send the participant directly to the hospital by ambulance at their discretion.  All participants with a disability, allergy, and/or medical condition which may affect their participation in a program must inform our staff at time of registration.