Changes to Memberships

The computer software that we currently use at Trico Centre is being discontinued. The new software requires us to change some features of our memberships.  In preparation, we are implementing changes. Please visit Guest Services if you have any questions.

1. Continuous Passes Only: Payment Date now 1st of the Month
As of January 1, 2017, Trico Centre will move towards selling continuous monthly pay passes only (currently, we offer both annual and continuous options.) If you currently hold an annual pass, please see Guest Services. If you are a continuous passholder, the major change is that as of January 1, the monthly payment date will change on all continuous passes to the 1st business day of every month.

Please note that your first payment will be prorated to adjust to the new monthly payment date and additionally will include the Community Support Fee. Should Trico Centre fees be increased, your monthly payments will increase accordingly as well. 

2. Fee Increase

On April 1, 2017, after a two-year freeze, Trico Centre pass fees and admissions will be increasing. We want you to know that this decision was not taken lightly but was required due to increased costs. 

3. New Customer Appreciation Program
Due to the structure of the new software, the current Loyalty Program can no longer be implemented. In 2017, we will be introducing a comprehensive Customer Appreciation Program.

In January 2017, for example, we will offer a $50 coupon to all Passholders that can be used for program registration, admissions, personal training, 10-visit pass etc. We invite you to drop by Guest Services starting in January to pick up your coupon. We are planning to implement many additional features of our Customer Appreciation Program in 2017 and beyond.
 

Find us elsewhere:

Our Location

Address

11150 Bonaventure Dr SE
Calgary, Alberta T2J 6R9
tel: 403.278.7542
email: Contact Us

Facility/Fitness Centre Hours
Mon-Fri 6am - 10pm
Saturday 7am - 9pm
Sunday 7am - 8pm

Facility/Fitness Centre Summer Hours: July & August
Mon-Fri 6am - 10pm
Saturday 7am - 8pm
Sunday 7am - 8pm

 

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